Frequently Asked Questions

Coastal Counseling & Wellness uses SimplePractice for scheduling patients, data forms, and billing. SimplePractice has a HITRUST Certification (CSF) which holds the highest levels of privacy, security, and compliance measures.

First, you will need to provide your first name, last name, and email address.  This will allow us to electronically email you a link which will provide you our privacy forms, consent forms, payment information, and questionnaires. We require these forms to be completed before our scheduled appointment.  

Please note, I only see clients 18+ years of age. 

New clients can call 727.424.4661 or email ccw@coastalcounselingandwellness.com to start the process and schedule their first appointment.

Existing clients will have a member portal that they can schedule future appointments or call.  If your link has expired, call or email for the link to be resent.

Client may cancel appointment via e-mail, voice call, in person, or by voicemail. If the cancellation is done at least 24 hours in advance of the appointment, there will be no charge for the cancellation.  If less than 24 hours, the charge is price of your session.  Please note, reminder calls/texts are a courtesy and keeping appointment times is the responsibility of the client. If an appointment is missed the client will be charged for that session.   

Confidentiality is a cornerstone of the therapeutic process. State law and professional ethics require therapists to maintain strict confidentiality, with the following exceptions:

• Suspected abuse or neglect (past or present) of children, adults, or elders.
• Situations where the therapist has reason to believe the client is at serious risk of self-harm or harm to others.
• If subpoenaed by a judge in a court of law.

Please note, I do not participate in court cases or legal battles. If subpoenaed, higher fees will be charged to cover my time. It is recommended to seek a therapist who specializes in such cases.

In some cases, you may wish for your therapist to share information with another party, such as a physician, healthcare provider, or family member. No information will be released without your explicit written consent, as required by law.